We ask every customer to provide us with feedback after their event by completing a quick online survey. The results help us to improve our products and service and strive for excellence. In the survey customers are asked to rate several features of our Race Night and Bingo products together with our customer service.
We are delighted to present the latest results for 2008 together with those for the years 2001 to 2007 for comparision. The results clearly show that we have maintained very high standards of our products, significantly improved their entertainment value and made headway in our strive to provide excellence. In fact, the 2008 results show that the majority vote is now 'excellent' for every surveyed feature of our products and service.
This is a truly magnificent achievement, enviable by all of our competitors and rare for any modern business. But don't worry, we won't stop here, many of you have made useful suggestions for improvement and we are still working hard to make our products better still. Furthermore our hard-working software development team have several exciting new products in the pipeline. Watch this space . . . and make sure you stay informed by reading and/or signing up for our free newsletter. Meanwhile the Fundeo Team thank everyone for their contribution thus far.